- Coordinating ambulances
- Dispatching ambulances is the responsibility of the Emergency Coordination Center 115 or the hospital that owns the ambulance.
- The operating department communicates with the ambulance drivers manually in two ways:
+ Call via walkie talkie;
+ Make phone calls;
Traction: Develop and Launched Jan 2021
Services: Custom Software Development Services
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Team: Camino Information Services
- Vehicle dispatchers sitting at the center use a Web browser on a computer connected to the Internet to access the specified address to perform their duties;
- I was driving using an application (APP) installed on a smartphone or tablet fixed on the ambulance (with a3G/4G connection).
- The software is user-friendly, simple to operate, and implemented on App and Web platforms, so the infrastructure is unnecessary - just an Internet connection.
Main functions in the dispatcher software:
• Manage all ambulances in Hanoi.
• Management of centers and hospitals.
• Create an emergency request.
• Monitor vehicle activities.
• Get downloaded scene images from the ambulance.
• Data output.
From the main screen, the dispatch manager can get general information on all ambulances: location, status, and expected arrival time.
• The system will automatically suggest the nearest car and the nearest hospital.
• Recommend the optimal path.
• Detailed management of requests in progress during the day
• View details of the actual route of each trip.
• See the speed at any time on each trip.
• View photo sand movies recorded from the scene.
• The system can look up the route of each ambulance by day, including location and speed, at a fixed time.
• Requirement accepted.
• Supports optimal pathfinding.
• Support on-site photography and video recording.
• Support phone call function in case professional advice is needed.
• Connecting people to send emergency requests directly through the phone app. Emergency center to quickly bring the patient to the fastest medical facility
• Support and suggest first aid steps for medical staff to give effective first aid to patients; The doctor sees the patient's condition before the patient is admitted to the hospital.
• Support accurate assessment of the patient's condition.
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